1 Introduction
This Privacy Policy 24 tbajee Applies to the platform and all its services. When you browse the 24 tbajee website, create an account, or use any of our services, certain personal information is shared with us. This policy clearly sets out what we do with that information.
24 tbajee believes your privacy is a fundamental right. That's why data protection has been central to our business from day one — not an afterthought. Your data is never sold, and is never shared with anyone without your permission.
When this policy applies: This Privacy Policy takes effect as soon as you visit the 24 tbajee website. By continuing to use the platform, you are considered to have accepted this policy.
2 What information we collect
24 tbajee only collects information that is necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.
Information You Provide Directly
- Full name (as per national ID)
- Mobile Number & Email Address
- Date of birth (for age verification)
- Payment method details (bKash/Nagad/Rocket number)
- Identity Verification Documents (National ID or Passport, where applicable)
- Messages sent to support & contact information
Automatically Collected Information
- IP address & device type
- Browser & operating system information
- Platform activity logs (login times, betting history)
- Information Collected via Cookies & Web Beacons
- Geographic location (country level only)
What We Do Not Collect: We never request or store your bank account PIN, password, or full account credentials.
3 How Your Collected Data Is Used
24 tbajee uses your data solely for the purposes outlined below. Any misuse or excessive use of your information is strictly against our policy.
| Purpose | Data Used | Legal basis |
|---|---|---|
| Account registration & management | Name, phone, email | Contract fulfillment |
| Age & identity verification | Date of Birth, ID Document | Legal Obligations |
| Payment Processing | Payment Information | Contract fulfillment |
| Customer Support | Contact Information, Transaction History | Legitimate interest |
| Fraud Prevention | IP Address, Device Info, Activity Logs | Legal Obligations |
| Promotional Communications | Email, Phone (subject to consent) | Consent |
| Service improvement & analytics | Anonymous Usage Data | Legitimate interest |
5 Cookies Policy
24 tbajee uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of cookies we use
- Essential Cookies: Login sessions and security tokens — the platform cannot function without these
- Functional cookies: Remembers language preferences and theme settings
- Analytics cookies: Anonymous analytics to understand usage patterns
- Security Cookies: To detect unauthorized access
You may disable cookies through your browser settings; however, doing so may cause certain features to stop working correctly. Disabling essential cookies will prevent you from logging in.
6 Security measures
24 tbajee protects your data using industry-leading security technology. Security is an ongoing investment for us — not a one-time measure.
- For all data transmissions TLS 1.3 / SSL 256-bit encryption
- In Stored Data AES-256 encryption
- Password bcrypt hashing— Stored in encrypted form and not directly readable
- Two-factor authentication (2FA) support
- Round-the-clock security monitoring & penetration testing
- Employee data access is restricted to the minimum necessary
- In the event of a data breach, all relevant parties will be notified within 72 hours of detection.
Your responsibilities: Use a strong password and never share your login credentials with anyone. 24 tbajee will never ask for your password over the phone or by email.
7 Data Retention Period
24 tbajee does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal requirements.
- Account Information: Up to 5 years after account closure
- Transaction Records: 5–7 Years as Required by Financial Regulations
- Support conversations: 2 Years After Resolution
- Cookie information: 30 days to 1 year (depending on type)
- Security logs: 12 months
- Marketing preferences: Until consent is withdrawn
Once the retention period has passed, your data is securely deleted or anonymised so that you can no longer be identified in any way.
8 Your Rights
As a 24 tbajee user, you have several important rights over your own data. We respect these rights and are committed to helping you exercise them.
Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information we hold about you.
Right to erasure
You may request that your data be deleted, subject to certain conditions.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be temporarily restricted.
Right to Data Portability
You can receive your personal data in a machine-readable format.
Right to object
You may object to your information being used for specific purposes.
To exercise your rights: support@24tbajee.app— email us and we'll respond within 30 days. Additional information may be requested to verify your identity.
9 Child Protection
24 tbajee strictly does not collect data from anyone under the age of 18, nor does it permit underage individuals to use the platform. Age verification is carried out at the point of registration.
If a parent discovers that their child has created an account on 24 tbajee without permission, they should contact us immediately. We will promptly delete that account along with all associated data.
10 Third-Party Services & Links
The 24 tbajee platform may integrate certain third-party services, such as payment gateways or analytics tools. These third parties operate under their own privacy policies.
24 tbajee is not responsible for third-party data practices. However, we only work with partners who take data protection as seriously as we do.
11 International data transfers
24 tbajee primarily stores data on servers located in Bangladesh and Asia. Where international data transfers are necessary, we ensure the destination country provides a level of data protection at least equivalent to Bangladesh's standards. Encryption is mandatory for every transfer.
12 Changes to the Privacy Policy
24 tbajee may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an on-platform notice. Your continued use of the platform after such changes are made will be considered acceptance of the revised policy.
The "Last Updated" date at the top of this page always reflects the most recent version. Previous versions are available upon request.
13 Contact us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please reach out to us through the following:
- Email: support@24tbajee.app
- Live Chat: At Any Time by Logging into the Platform
- Response time: 24 hours for general queries, 30 days for data requests
Our commitment: Protecting your privacy is 24 tbajee's top priority. We are committed to remaining transparent and honoring the trust you place in us.
How secure is your data at 24 Tbajee?
Learn about our technical and administrative layers of protection.
Bank-grade encryption
Every transaction and piece of personal data you share is protected with 256-bit SSL encryption — the same standard used by banks.
Two-Factor Authentication
With 2FA enabled, your account cannot be accessed with a password alone.
Secure Data Storage
Data stored on our servers is encrypted with AES-256 and cannot be read directly — even by internal staff.
No data sales
Under no circumstances does 24 tbajee sell your personal information to advertisers or third parties.
24/7 Monitoring
Our security team monitors systems 24/7. Any unusual activity is detected and flagged immediately.
Your Data, Your Control
From Account Settings, you can update your information, change marketing preferences, and download your data.
Your data is safe — join 24 Tbajee today
You've read our Privacy Policy. Rest assured — your data is in safe hands.
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